Question 1

How do I personalize my gift?

Accepted Answer

Each product page shows the personalization available for that item. Enter or select the requested details and review them carefully before adding the item to your bag.

Question 2

Can I edit my personalization after ordering?

Accepted Answer

Contact us as soon as possible. We cannot promise a change once an order has begun processing, but we'll check what is still possible.

Question 3

Is there a character limit?

Accepted Answer

Limits vary by product and are shown beside the relevant field on the product page.

Question 4

How long does it take to make my order?

Accepted Answer

Timing varies by product, destination, and available shipping method. The latest available estimate is shown at checkout.

Question 5

Do you ship internationally?

Accepted Answer

Available destinations, costs, and delivery estimates are shown at checkout.

Question 6

How much is shipping?

Accepted Answer

Shipping rates and delivery estimates are calculated at checkout for the selected destination.

Question 7

What's your return policy?

Accepted Answer

Eligibility depends on the item and the circumstances. Please read our full refund policy for the current terms.

Question 8

What if my item arrives damaged?

Accepted Answer

Contact support@foreveryours.store with your order details and clear photographs so our team can review what happened.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Shop Pay, Apple Pay and Google Pay through our secure Shopify checkout.

Question 10

Can I pay in installments?

Accepted Answer

Any payment options available for your order will appear in secure checkout.

Question 11

Where can I track my order?

Accepted Answer

You'll receive a tracking link by email once your order ships. You can also track it on our Track Order page.

Frequently Asked Questions

Personalization

Shipping & Production

Returns & Refunds

Orders & Payment

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