Question 1

How do I personalize my gift?

Accepted Answer

On any product page, enter the names, dates or message you'd like in the personalization box and we'll engrave or print it exactly as you've written it.

Question 2

Can I edit my personalization after ordering?

Accepted Answer

Yes — contact us within 12 hours of ordering and we'll do our best to update it before production starts.

Question 3

Is there a character limit?

Accepted Answer

Most products allow up to 100 characters. We'll size and lay out your text beautifully on your behalf.

Question 4

How long does it take to make my order?

Accepted Answer

Personalized items are produced in 1–2 business days. Shipping then takes 3–5 business days within the US and 7–14 days internationally.

Question 5

Do you ship internationally?

Accepted Answer

Yes — we ship worldwide. International shipping costs and times are calculated at checkout.

Question 6

How much is shipping?

Accepted Answer

Standard US shipping starts at $4.99. International rates and delivery windows are calculated at checkout.

Question 7

What's your return policy?

Accepted Answer

Because each item is made just for you, personalized gifts are non-refundable unless they arrive damaged or with errors on our end. In those cases, we'll replace it free of charge.

Question 8

What if my item arrives damaged?

Accepted Answer

Send a photo to support@foreveryours.store within 7 days and we'll send a replacement at no cost.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Shop Pay, Apple Pay and Google Pay through our secure Shopify checkout.

Question 10

Can I pay in installments?

Accepted Answer

Shop Pay Installments lets eligible customers split their order into interest-free payments at checkout.

Question 11

Where can I track my order?

Accepted Answer

You'll receive a tracking link by email once your order ships. You can also track it on our Track Order page.

Frequently Asked Questions

Personalization

Shipping & Production

Returns & Refunds

Orders & Payment

We're here to help.